Command and control centers are the connection between organizations and the users they serve. Integration of radio communications and Computer Aided Dispatch can significantly reduce the amount of time required to resolve incidents.
We live in a rapidly changing world, and the time has come for critical communications systems to either evolve to the next level or become obsolete. With modern cellular communications now as the most widely used means of delivering information, and changing the way we interact with others on a daily basis, our public safety command and control centers likewise need to adapt to a new way of thinking.
A new approach is needed in which first responders and other agencies receive the right information at the right time, without being overwhelmed by information overload. Dispatchers need integrated applications that process and efficiently present essential information to allow fast and simple decision making.
Interoperability is a key factor in enhancing the response from 911 call centers for the community. The ability to share information between agencies has proven to be vital in successfully managing major emergency situations, and interconnectivity between communications systems also provides for better coordination among organizations. The company’s origins in dedication to design and manufacturing of mission-critical solutions dates back to 1974. We know the importance of system availability, and ensuring product reliability is one of our main goals. Our next-generation command and control centers are a vital link between first responders and the public in an emergency.