Center for Communication and Coordination

A complete solution for integrated mission-critical communications

Communications

Integration: A state-of-the-art switching matrix integrates communications from multiple interfaces such as P25, TETRA, MPT-1327, analog radio, GSM and telephone lines (PABX or PSTN). The switching matrix allows a high degree of customization to interface with proprietary legacy trunked systems. All communications can be integrated manually by the control center operator or automatically by the switching matrix.

Communications control: Easy and intuitive call management allows creation of conference groups, call diversion, automatic call distribution, interconnection of different radio networks, receiving/transmitting data messages and status supervision of all communications.

Recording: Optional communications recording includes operators. The recordings can be played back from the same communications module or though a web front end.

Location

Location map: A GIS graphic interface displays all required information on the screen: all radio resources, points of interest, alarms and incident reports are represented over raster and/or vector cartography. Operators can easily change resource status, make calls or send messages directly over the map.

Resources positioning: Control center operators can configure the system via radio, to manually advise radio resources to send their position or to automatically transmit it via GPS (by time, distance, or both). Positions are updated automatically when received.

Functionalities: Operators have complete control of map information to zoom in/out, measure distance, manage exclusion zones, locate radio resources in an area, search for addresses, receive and process alarms, track resources and consult the GPS position database.

Services

Incident management: Automatic fill-in forms track all active services assigned to radio resources. All relevant information is automatically stored and updated in the database as the services are being processed. Closed services are available for future consultations.

Efficiency management: An intuitive administrator module allows the network manager to customize fill-in forms, operating procedures, types of resources and services. Each operator position can be assigned to different tasks to improve efficiency.

Records management: Statistics and reports can be generated from the database for specific resources, dates and map locations. Users can easily customize these reports.